This guide relates to Legacy RefWorks and will no longer be updated. We recommend that you upgrade to new RefWorks as soon as possible.
If you use RefWorks and Write-N-Cite, please upgrade Write-N-Cite to the most recent version (4.6.279) as soon as possible. You need the latest version in order to upgrade any Word documents linked to legacy RefWorks to be compatible with new RefWorks.
To upgrade to the latest version, follow the guidance for Downloadng Write-N-Cite below.
Also see the Troubleshooting section for information about logging in.
WNC needs to be downloaded as an add-in to Microsoft Word.
Using WNC on your own device (staff and students)
Logon to the University Portal and access RefWorks (from the Resources tab). Click on the Tools menu in RefWorks and select the appropriate version to download for your device e.g. 32 bit, 64 bit or Mac. Open Word in Desktop app and click RefWorks tab at the top.
Using WNC on a staff PC in the University
Download WNC version 4.6.279 (or later) from the Software Center. After installation open Word in Desktop app and click RefWorks tab at the top.
Using WNC on a student PC in the Library or Labs
WNC is available on most student PCs in the University. Open Word in Desktop app and click RefWorks tab at the top.
When you use Log in from my institution (Legacy) there may be some difficulties. This is under investigation by RefWorks and we ask for your patience while it is resolved.
You may initially see the Pick an account option and should choose your University email address as usual.
You may then be presented with the login box again with a redd message suggesting 'Incorrect login or password, try again'.
Please click the Log in from my institution (Legacy) link again. You may need to do this 4 or 5 times (occasionally even more).
Eventually, you will be logged in and at the top of your document where the WNC commands are 'greyed out' you will see a message to say 'syncing'. This means WNC is synchronising with your RefWorks library, It may take a minute or two to complete the synchronisation depending on how many references you have in RefWorks.
Write-N-Cite is an 'add-in' tool for Microsoft Word which enables you to cite references from RefWorks directly into your document as you write it. You can use your chosen referencing style and easily create your bibliography.
If you wish to use RefWorks with online version of Word or on a Mac computer, convert to using new RefWorks and 'RefWorks Citation Manager' (RCM) Word add-in - see: https://libguides.stir.ac.uk/newrefworks. Note: RCM is not compatible with documents created using WNC. RCM can only be used with new documents.
There are some temporary problems with Log in from my institution (legacy). Please see the Troubleshooting section.
The first time you login there may be a delay while WNC synchronises with your RefWorks database. You will see the word 'syncing' at the top of the screen where the WNC commands are greyed out. This may take a minute or two, depending on how many references you have in RefWorks.
If you are working on your own device or a staff machine, you do not need to logout from WNC when you close your document.
If you use 'Legacy' RefWorks (usually login via link in Portal - Resources tab), choose Log in from my institution (Legacy) RefWorks. You do not need to click log in. There are some temporary problems with log in from my institution (legacy). Please see the Troubleshooting section.
If you use the new RefWorks (at https://refworks.proquest.com/) and you usually Log in from my institution use that option. You do not need to click log in.
If you use the new RefWorks (at https://refworks.proquest.com/) and you usually enter a user name (your email address) and password, complete the Login and Password boxes and click Login.