Skip to Main Content

NEW RefWorks

Use RefWorks to collect and manage your references and help with your in-text citations and bibliographies.


If you experience problems or if the upgrade is unsuccessful, please check the RefWorks WNC troubleshooting guidance. Note that the troubleshooting guidance is towards the bottom of the web page.

Contact the Library if you require assistance.


RCM - Updating the Bibliography

Your upgraded document may show the bibliography migrated from the legacy system. If you are using RCM and the bibliography does not update when you add new citations to your document:

  1. Click the RCM Menu:



Upgrading documents created with Write-N-Cite (WNC) and legacy RefWorks.

(This page is still under construction. Further information will be added)


Upgrading short documents created with WNC and legacy RefWorks works fairly well. However, if you are working on a long document containing many citations (e.g. your dissertation or thesis) it may be best to complete it with legacy RefWorks if there is time prior to 'legacy' being retired on 30th June 2023. Ask the Library for guidance.

If you upgrade a document created using Write-N-Cite (WNC) and legacy RefWorks, you can continue to work on it using WNC and new RefWorks. 

You can't use an upgraded WNC document with the new 'RefWorks Citation Manager' (RCM) tool. You may use RCM with new documents if you wish. See further information about RCM

Decide whether to 'Use Login from my institution' or sign in with User Name & Password

Write-N-Cite (WNC) users may choose to login to new RefWorks and WNC using 'My Institution' login. You must create an account and login to new RefWorks using your University account before trying to upgrade a WNC document. See New RefWorks Login for more information.

Upgrade Documents Containing WCN Citions to RCM

  1. Upgrade from Legacy RefWorks to New RefWorks.
  2. Take a backup copy of the document you wish to upgrade.
  3. It is recommended that you upgrade WNC to at least version 4.6.279 before upgrading your document. 
    • To find your version of WNC, in Word click the RefWorks tab and then select Preferences.
    • On University staff computers, upgrade to WNC 4.6.9 from the 'Software Center' (contact the Information Centre if you need assistance).
    • On your own computer, login to legacy RefWorks and click the Tools menu. Select the version of WNC for your computer e.g. 32 bit or 64bit.
  4. Login to New Refworks prior to starting to upgrade your document.
  5. Open the document you wish to upgrade and click the 'RefWorks' tab in Word.
  6. If your document is already logged in to WNC click Log Out.
  7. Click Log In and when the Log in box appears:
    (a) Recommended - If you wish to login to WNC with user name and password, enter your new RefWorks user name and password.
    (b) Alternatively, you can choose to use 'Log in from my institution' providing you have created a new RefWorks account using that same option. See New RefWorks Login for more information.

  8. The following screen should appear after a few moments and you can followi the screen instructions to upgrade your document:

  9. You may get a pop-up box with security warning. You will need to click 'Yes' to accept this message for the upgrade to proceed. Note that if you are using multiple screens, the pop-up may have appeared on a different monitor.

  10. You should receive a message telling you when the upgrade is complete. Additionally you may see a pop-up message asking "Which project contains the references cited in this document?" and giving a drop-down list to choose from. In most instances, the project name will be the name of your legacy RefWorks database and you simply need to click Done.

  11. If you are using Write-N-Cite (WNC) to add more citations to your documents use the 'RefWorks' tab in Word as usual.