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NEW RefWorks

Use RefWorks to collect and manage your references and help with your in-text citations and bibliographies.

Trouble shooting - Gateway Error

When opening Word, if a 'gateway' error appears, and the RefWorks tab is no longer in the Word ribbon, try uninstalling and reinstalling Write-N-Cite.

Getting Started with Write-N-Cite

RefWorks currently offers two writing tools which enable you to cite references from RefWorks directly into your document as you write it. You can use your chosen referencing style and easily create your bibliography. The writing tools are:

  • Write-N-Cite (WNC)
  • RefWorks Citation Manager (RCM) - suitable with Office 2016 or later and Mac computers.


University computers should use RCM. WNC is not available via AppsAnywhere. If you have a University machine and can't install or use the RCM add-in, please contact the Information Centre.

WNC is maintained to support older versions of Windows and Word or to allow you to complete documents you started writing with WNC. It may be phased out in the long term and if your computer is suitable you may wish to move to RCM for new documents.

WNC is not compatible with Office 365 online.  You must open your document in 'Desktop app' to use WNC or alternatively use RefWorks Citation Manager (RCM).

WNC is not compatible with recent versions of Mac OS. You must use RCM.

Documents created with WNC cannot be modified with RCM. 

See  Finding the Right Writing Tool Add-on to check which writing tool is best for your operating system and version of Microsoft Word. The link for your version will give download or installation guidance.

Also see the necessary computer Requirements to operate WNC.